Car Service Miami, FL COVID-19 FAQs

In between each ride, chauffeurs thoroughly disinfect vehicles. Chauffeurs have also changed several parts of the typical ride experience. For example, they now wear masks and gloves. They greet guests with a slight bow instead of a handshake. Chauffeurs provide guests a mask in case guests do not have one, and they offer hand sanitizer. They also removed newspapers and magazines from seatbacks.

Safety of our guests, chauffeurs, and employees is our top priority. We require any employee or chauffeur who tests positive to informLegacy Car Service immediately. Once informed, we will notify those who were in contact with the affected person for the previous two weeks. We directed all chauffeurs who suspect they may be sick to not perform any rides. Any chauffeur who tests positive for coronavirus may not perform Legacy Car Service Miami rides for 14 days or until receiving a doctor’s permission.

Legacy Car Service Miami includes one hour of complimentary waiting time for all airport pickups. However, we know that airport arrival procedures may change unexpectedly. Therefore, we suggest that guests arriving internationally schedule the chauffeur to arrive 60 minutes or later after the flight arrival time. We are also asking for chauffeurs to be flexible and wait longer than an hour if at all possible.

Yes, chauffeurs will continue to provide the same personal assistance with luggage and other belongings. If you prefer to handle your luggage personally, please inform the chauffeur. He or she will open and close the trunk so only you will touch your belongings. If the chauffeur handles your luggage, s/he will wipe down the luggage handles before handing it back to you.

1.  wear a cloth face covering and cover their mouth and nose with tissues if they cough or sneeze.to dispose of the tissues after exiting the vehicle.

2.  sit in the back seat; do not let passengers sit in the front seat.

Yes, guests can still take hourly rides , in all vehicle classes. Hourly rides give guests a safe, private space with only one chauffeur for two or more hours. Guests can provide their planned stops in advance or simply direct the chauffeur where to drive on an as-needed basis. Hourly rides can be canceled without penalty 12 hours or longer in advance.

Yes, we kindly require guests to wear masks during rides. This protects chauffeurs and future guests, as more than 20% of infected people show no symptoms and could spread the virus unknowingly.

if you dont have a face mask our chauffeur can provide one for you at no additional cost